Refund Policy

• At Mister Cocos Baker, we value your patronage and wish to inform you of our return policy. Due to the perishable nature of our products, we cannot accept returns on cakes once they have left our premises.
• We are committed to maintaining the highest standards of quality and freshness for our cakes. If you encounter any issues, such as damage during delivery or an incorrect order, please reach out to us within 6 hours of receiving your cake. We will gladly work with you to find a resolution, which may include a full or partial refund.
• Should you wish to exchange your cake for a different flavor or design, we are pleased to assist you within 2 hours of your scheduled pick-up or delivery. Please contact us promptly to arrange the exchange.
• To guarantee that you receive the freshest and most delectable cake, we encourage you to carefully review your order details prior to finalizing your purchase. Do not hesitate to inquire about any questions regarding our cakes or ingredients.
• We appreciate your understanding and support in this matter.

Sincerely,
The Mister Cocos Baker Team